They are such nice people. John from Walker who took time out on a Saturday evening to come get my air conditioning cooling again was great. We called to...

Professional Heating & Air

4.8 802 Reviews

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beverly dumas, This week

They are such nice people. John from Walker who took time out on a Saturday evening to come get my air conditioning cooling again was great. We called to see when someone could come out and within 30 min he said he would be there in 20 min. He called and explained what he needed to do and the price before doing anything. The unit is 30 years old and has seen better days but when you consider how much it was compared to how much a new one is was worth it.

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Mike Duke, This week

Great service, Steve was on time very professional and friendly. He went out of his way to take care of my equipment and answer my questions. I look forward to years of doing business with Professional Heating and Air, Thank you !!

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Adam Bordelon, Last week

Very fast and friendly service! Our tech made sure it was under warranty so we weren't over-charged. Thanks for keeping us cool!

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mrxlh, Last week

If you need an entire system replacement this is the company to use. We had a very large residential project that was somewhat complex. We wanted to switch from electric heat to propane, and we also wanted to have a single system instead of the 2 that were installed when we purchased the home. Kyle came out gave us a very detailed quote with 4 different system options, and most importantly figured out why our house wasn't cooling properly. Entire duct removal and redesign was needed to correct the air flow to all rooms.

Despite very hot temperatures the crew Simon Jr and Ethan had the system running in record time for the size and complexity of the job. They brought window units to make it tolerable in the house while they got us taken care of. They also took the existing unit that was relatively new and repurposed it to our shop where the existing unit was not working at all. They chose the correct name for this company, Professional!!! Several other technicians came and helped with various parts of the system install and every single one of the employees were Professional and courteous to my wife, myself and our spicy dog Pepper.

We are pleased beyond belief with the job Professional did for us, definitely rank them 5 stars!!!

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Catherine Richard, Last week

I can't say enough good things about my experience! Chasse went above and beyond from start to finish. He not only addressed the main issue but also listened carefully to all my concerns, taking the time to thoroughly check them out, even though they weren't part of the original call. He explained everything thoroughly in a way that was easy to understand and gave me options that made sense for my situation—never pushy, always thoughtful. His kindness, professionalism, and genuine care for his craft really stood out. It's rare to find someone so thorough and customer-focused these days.

I also appreciate Professional Heating & Air sending timely reminders about my upcoming appointment and providing information and a picture of the technician who will be providing services. That extra step really helped me feel comfortable, confident, and prepared. Highly recommend Chasse and Professional Heating & Air!!!

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Ariana Jenkins, Last week

This company is awesome! I called with an issue on a holiday weekend and they sent out Chasse the same day. He did a full diagnosis and gave me all my options.I look forward to using them in the future!

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Dale Williams, This month

The team at Professional Air were always well informed and upfront. They had deep technical knowledge of the new inverter technology and showed a commitment to detail which convinced me that they were capable of delivering the best possible results.

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Todd Martin, This month

Chasse Roth did a terrific job repairing my AC on a weekend call. He responded quickly, was knowledgeable with the repairs needed and provided great communication and customer service!

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James McDaniel, This month

I asked them to come out and do a full inspection of my system, and they did a fabulous job and wrote a great full report.

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Kate Freedom, This month

Wow where do I begin!!!!
You can tell this company takes pride in its business by the people it hires John Hamilton has been our service tech and he is amazing. He is very thorough and knowledgeable in keeping our AC system in top notch condition . He answers any questions or concerns that we may have and give us the reassurance that if we do have any issues they will be addressed promptly. We are so thankful for this AC company and have recommended them to others in fact our son who lives on the side of us also has their contract in maintaining his AC system. Thanks K Dobbins

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