Extremely knowledgeable, friendly, went into detail explaining the problem and how we can best maintain our units in the future. They were able to fit us in pretty quickly and provided friendly customer service. I was also happy to see that they provided us four options on how we could proceed with repair. They were honest and fair with their pricing which is always a plus! Happy to have it fixed and to be on their maintenance plan!
Simon, Darian and Aiden did a fantastic job! They lived up to the name of the company "Professional". I would recommend them to anyone in need of repair on their unit! Thank you so much!
I called Professional Heat and Air to request repair on an AC unit for our church. Micah was very responsive by scheduling a same day appointment. Jimmy came; discovered the problem and made repairs quickly.
Okay, let me start out by saying that any time I have ANY questions about anything to do with my AC, I will be calling Professional Heating & Air. Their customer service was TOP NOTCH.
Starting with Savannah in the office. She was so calm, cool and collected while I was a stressed out mess over my AC being out. She was polite and courteous all while helping me find a service technician as quickly as possible!
Finishing with Steven, my technician, he was SO helpful and knowledgeable about everything! Gave me great advice, fixed our unit in such a timely manner, and educated me on ways to prevent the problem from occurring again.
Everyone was so so wonderful. I can't say enough great things about Professional Heating & Air!!!
Kevin was very thorough with his inspection and knowledge of what he was doing. My husband couldn't stop saying how he really knew his s**t. Never felt like we were being "sold" on anything we didn't need. No pressure selling just to make extra money, just expressed what really needed to be done and what could wait if we preferred and what we should potentially plan for in the future. We were very much impressed by the whole experience and very happy with the outcome. Savannah was very professional and easy to communicate with in her assistance for everything we needed as well from a customer service standpoint as far as setting up the appointment and information on the maintenance plans, etc. 100% recommend this company!
Incredibly knowledgeable and extremely efficient service. Even with an overly curious homeowner hovering and learning.
On time . Repair man Steven was very professional and polite. Would refer to friends.
Savannah, Simon and Steve are true professionals. I would like to have employees like them to represent my company. Courteous and knowledgeable, they conducted their task in a proficient and efficient manner. People such as these are the reason, I call Professional Heating and Air.
This company is very easy to communicate with and they are reliable. Simon and Chase were very professional and courteous during our installation.