Reviews
I was pleased with my service. Alex, the technician, arrived on time and was very professional and courteous. He was sure to answer any questions I had and explained what he saw when inspecting my system.
Came out the same night and cleaned our unit. Chasse was able to solve the biggest problem and even though we have to replace the unit, he gave us a temporary fix.
Chasse called to let me know he was on the way and arrived at the quoted time. He Was polite and thorough. I could tell he was confident in his ability to service the AC.
Chasse did an amazing job addressing my A/c concerns. Made a call they were here the next day! A/c is running great!
Very professional
Exceeded expectations
Courteous
Knowledgeable
Steven was great -thorough, professional, answered all questions-concerns. Recommended highly from here on out.
We recently started using Professional Heating & Air for preventive maintenance. Chasse and the new team member he was training were very knowledgeable, kind, thorough and detailed.
Thanks to the whole team. We were completely informed and given quotes on all our options. Chase came out on the initial call. Once we decided what route to take it was again Chase that came out to fix our problem. Super genuine guy. Very knowledgeable and explained everything where I could understand it.
Alex is the technician that came to my home to check on my Central unit. I feel he was very professional, he also took his time to explain things to me. Thank you again for being on time for the appointment that we had set up.
Just had a new ac system installed. After the techs left, I went into the attic and noticed a few things that I was concerned with. I notified the business and they sent the tech manager out to address my concerns. I was impressed that he instantly acknowledged the errors. We all know some business refuse to be held accountable. He didn't,. He saw what needed to be done and took care of right away. It's hard to find accountability with busisness. Their customer service is over the top ! Mistakes happen and we all make them. As I stated, the accountability thing, very impressive! Thanks to the whole team from beginning to end. You guys are amazing!