Reviews
The service was very professional and on time. Mr Randy was very polite and did a very good job servicing the a/c unit. I would recommend this place of business.thank u to Mr Randy and the sweet people in the office.
Quick response, quality service, professional and courteous technician.
We had all-around timely and fantastic service from consultation, to sale, to installation, and post installation follow-up maintenance and adjustment. Owner of the business personally showed up to evaluate our house and sale us the unit. The owner then showed up several other times during the 2-day installation process to check on the progress. Our old system completely failed and they provided several free-of-charge window units for us to use during the next few days prior to installing the new unit. All technicians and other staff encountered where very kind and professional. They lived up to their name and then some.
Our air conditioner froze and quit cooling. Everyone from Micah who scheduled an appointment for us for the next day to James who came out and diagnosed the problem and worked with us for financing, to the young man who came and put in 2 window units so we could be cool until they could get the part, to Simon and his helper who installed it for us were extremely professional, courteous, and kind. We will be lifelong customers.
Great service
Simon, Darian and Aiden did a fantastic job! They lived up to the name of the company "Professional". I would recommend them to anyone in need of repair on their unit! Thank you so much!
I called Professional Heat and Air to request repair on an AC unit for our church. Micah was very responsive by scheduling a same day appointment. Jimmy came; discovered the problem and made repairs quickly.
SSimmon
Okay, let me start out by saying that any time I have ANY questions about anything to do with my AC, I will be calling Professional Heating & Air. Their customer service was TOP NOTCH.
Starting with Savannah in the office. She was so calm, cool and collected while I was a stressed out mess over my AC being out. She was polite and courteous all while helping me find a service technician as quickly as possible!
Finishing with Steven, my technician, he was SO helpful and knowledgeable about everything! Gave me great advice, fixed our unit in such a timely manner, and educated me on ways to prevent the problem from occurring again.
Everyone was so so wonderful. I can't say enough great things about Professional Heating & Air!!!