Reviews
This team was wonderful. I had a very old unit that quit. I had one room that never cooled to the point you would have to go to the other side of the house. Part of the insulation was not sufficient either.
Due to work and family, I had very little time to do an installation. This amazing team was able to do insulation, install the new unit, thermostat, add a new vent, clean the old ducts, sent James to do the post check up, left the manual where I could find it, and answered all my questions. All of the installation was done in 1 day because they were able to send a second team to help with the insulation. With my schedule, that was amazing.
I appreciate James checking things for me and answering my questions. This unit is the best. My energy bill is already way down.
Would definitely recommend his company to anyone
Very responsive. James dispatched service tech out in less than a hour of initial call. Chase was very friendly and made a hot, messy, aggravating situation more bearable. Knowledgeable young man and a pleasure to work with. Very friendly and informative. Appreciate diagnostic, explanation of problems and upfront costs to fix. No "surprise" charges.
Recommend this company and this tech.
My journey started about 2 1/2 years ago when I had a new system installed In a newly renovated house by a company I will not name. That company along with many others after them took my money and then ghosted me. Being disgusted, desperate and overwhelmed I began to do some research in an attempt to find a reputable company. I am so grateful I found Professional Heating and Air! I would give them a 10 star recommendation if the scale went that high! Professional Heating and Air, their techs, office staff and everyone else I came in contact with or beyond exceptional! They are respectful, exceptionally knowledgeable, determined, dedicated, and listen to your every concern and need! They do not give up and they get to the root of your problem. I had a ridiculously hard to find problem and they did what it took to get the problem solved! They have an excellent team that made me feel like me and my problem were important to them! It took a little time because it was a difficult diagnosis but they never gave up and now the problem has been solved. I am eternally grateful to their company and staff! Thank you so much Professional Heating and Air from the bottom of my heart!
Great timely response
Professional, trustworthy and honest
James sets the standard for professionalism
Definitely will continue with service
Steven Warren was very quick to respond. He very quickly and professionally located the problem and repaired it. He is a very polite young man and I highly recommend this company
