Indoor Air Quality
- Maintenance Club
I met Josh through a client of mine who needed a quick, reputable service on her AC in order to sell her house and complete the contract requirements. I was very impressed with the service and knowledge as well as the recommendations for improvement but non alarmist fashion Josh provided. I called him to do my personal home, and he was fantastic. I will be recommending him and his services to the 115 other agents in the Latter and Blum Mandeville office! Thank you for making AC service so easy and affordable!!
Leonard was the technician that came to my house. He was very nice and got right to work. I had a great experience.
Excellent service from a very professional technician as usual.
Thanks Jennifer, I appreciate your timeliness and the work that you did. The tenant was very pleased and your tech was very communicative.
Laura C. Harris, Core Property Capital
Your technician was professional. He answered all of my questions and he explained many things to me that I did not know. I would certainly recommend A Professional Heating & Air Conditioning service to my friends and neighbors.
Everything was great my tech was well educated and made us feel at ease with everything. We are so pleased with the work we singed up for the maintenance package. Keep up the good work.
As always great service and very friendly!
The three gentlemen who installed the new units at my house today performed their work in a very professional manner. While working, they were courteous and friendly, and it was evident that they were highly skilled. I couldn't have asked for a better "team" to complete the job. Thank you for the great service.
Thanks for the new system and the speedy install. Everything was quick, clean and painless. You offer a nice bunch of extras(service x 1year, 10 day follow up, extended hours, etc.). Might I suggest that you list all these services on your estimate with a 0 cost line attached, so customers will know up front what nice service level they are getting when they choose you and your crew.
Bob C., Mandeville
James I couldn't be any happier with the job Leonard and the team did with the installation. They were very professional and polite during the installation. My household routine was not disrupted and they left house in a clean and orderly manner. Over all great job.
Thanks for your quick and professional response to our phone call this morning. It feels good to know that we made the right choice in hiring A Professional to install our new AC and heating system. Lenny is a great asset to your team and we feel confident in his expert service.
I would like to express my appreciation for such efficient, expedient service! The technician far more than exceeded my expectations with his service! He was cordial, competent and very cordial. I was thoroughly impressed!
Please refer him for the highest recommendation possible to his superiors. Based on the information I read on his profile, I gather he is new to the company and has a lot of expertise. That alone doesn't always translate to excellent technical and customer service. In this case, it did far beyond that which I could have ever imagined.
Again, thank you for your services.
From the first phone call to the great service from Josh- we are very pleased and will look no further for future repairs. Can't say enough good things! Very glad to have found you guys.
Josh was very professional. He knew exactly what the problem was. Thank you again!
Villa Roma Mini Storage
Josh was a very nice young man. Thank you for the service in a timely manner. I know that things are kind of crazy right now. Thanks!
This is the second time I have used your company and I am very impressed. The employees are very professional and nice. I feel very comfortable having them work in my home. Thank you.
Just want to say thank you so much Jennifer Sampey for helping in the buying process for Amy Rogers. I really appreciate you taking the time to not only help her but in turn help us. We are a small business and I just wanted you to know how much I truly appreciate your help. Thanks, Amanda
I will recommend your company to anyone I know that is in need of A/C repair or service. Mr. Leonard repaired my central air unit this morning. He was extremely professional, courteous and I could not be more satisfied.
Both techs were very professional and educated me about my system and ways to improve the effectiveness and efficiency of my system. Both represented the company in an outstanding manner.
Everyone was so great! When the AC went out I was stressed but your staff was so kind and really made it a very easy problem to have. I was very surprised when we were offered a window unit for the weekend. That was not expected but much appreciated! I will definitely recommend you to anyone. Thanks!?
The employee you sent to my house was very respectful of my home. Very knowledgable and his people skills were professional . You are very lucky to have and employee with all those skills.
This could not have been handled any better or professional from the time I placed the call for help until the repair was completed!! I would recommend A Professional to everyone that needs air conditioning service!
Great service again!!!! Thanks Josh for your honesty and professionalism.
I was very pleased with the service. Josh did a great job and was so nice. He had a pleasant attitude and was very easy to talk to. I will definitely call back when it gets cooler to schedule more work. Thank you for taking care of us.
Amy and Leonard was very very nice and very helpful. Thank you so much for the excellent service and for getting our ac unit fixed immediately. I would definitely recommend this company to everyone I know. Thank you!
Pure Salon and Spa
I had my hvac serviced by one of your contractors this weekend and what an experience. He was very professional; he answered all my questions providing me with that much more education about my unit; and oh yeah, he fixed my cooling problem. I will be replacing my unit next year and I will most definitely be calling on your guys to install it. Thanks so much for your excellent service! Also, I love your website. Very user friendly.
James was a very knowledgeable technician, and performed very professional. Also an after hours call, was even more helpful. I recommend this person highly and on time and honest.
Joe C. in Ponchatoula
I was very happy that they took care of my problem on the weekend.
James L. in Mandeville
When my home a/c went out i found professional heating & air conditioning service. The information was but out at about 8:00pm and with-in 5mins. I got a call back on my problem. The next day the service man was here looking into my problem. The service was fast and fair. Turned out to be more then just a minor problem. But my house was back in working order before the weekend. The cost was most fair and the service was great. So should you be in need of a/c work I highly recommend A-Professional Heating & Air Conditioning Service.
Nick M. in Kenner
They showed up on time, finished the job on time, answered all my phone calls, kept me update, and completed the job as expected.
Luke B. in Hammond
Great service! The tech told me everything he was doing and why. Showed up on time and was very professional
Daniel K. in Laplace
James was very polite and tidy. He listened to what I needed done and explained every step what he had to do. I would recommend him to anyone who need A/C repair. I will use him for all my future needs. Thanks again!
Rochelle H. in Mandeville
James was very professional and courteous! He worked very fast and identified my problem with my AC. I would recommend James to anyone wanting great rapid service.
Stella G. in Ponchatoula
Punctual, polite and very helpful, worked quickly and left the area clean.
a Neighbor in Hammond
James and his team were knowledgeable and professional, and I truly feel like I got more than what I paid for. They were prompt and courteous. I would absolutely recommend A-professional Heating and A/C to anyone needing repairs or a new ac. Their customer service is second to none. I actually told James, the owner, that his customer service will keep him in business for a long time. Fantastic experience.
Katherine C. in Abita Springs, LA
Owner took my call while I was out of town and they keep in touch with me while examining the unit and throughout repair process.
Paulette B. in Mandeville, LA
Friendly service, very informative on proper care of AC
Neighbor in Ponchatoula, LA
Jamie has been doing work on my heating and a/c's at my house and rental properties for years. He is always VERY dependable and prompt! This makes a big difference when I have a unit out. I can always trust his professionalism and honesty. Thanks Jamie!!
I was extremely pleased with James and his company. He kept me informed the entire time and explained the process. I have already recommended him to several people.
Priscilla M. in Kenner, LA
Really quick response, fixed the problem. Would recommend!
David P. in Hammond, LA
I reside in the state of Maryland, I went online and hired this company to replace my heating and ac unit for a residence in Hammond. I was a bit skeptical because of the distance but was pleasantly surprised to receive excellent service and professionalism by way of the telephone. I am highly impressed with Mr. James representation as well as his ability to relate and correspond accordingly. The work was completed timely and in order just as stated. I recommend this company to anyone that is in need of ac/heating services or installations. Job well done!
Lennette N. in Hammond
Excellent service and response. I would highly recommend them to anyone.
Damien M. of Kenner, LA
The lady who repaired my AC unit did a great job. She was very nice, explained everything, gave me a quote before work was done, very efficient, no trace of her being here.
We are using your services again for some more work that we have scheduled.
Very professional and your technician explained everything very well. We requested the same technician to come out for our other job.
The company was very quick to respond. They were at my house within 30min after calling. The technition was AWESOME! He explained everything he was doing in detail.
Heather B. in Ponchatoula, LA
The tech was very nice. Our A/C was fixed within an hour. We were very happy with the service.
Jeff I. of Manchac, LA
We were having problems with keeping our house cool below 80 even though we had the temp set at 72. We originally contacted a friend of a friend who came & looked at it, he stated that the evaporator coil was damaged and needed to be repaired. The part was under warranty but labor would have been close to $600 & we couldn't pick up the part, had to be a licensed a/c tech. I was not about to give 600.00 to a friend of a friend. After a couple more months of trying to get our problem resolved, I found A-Professional online, best thing I ever did! James came out and we talked about what the other tech said and James suggested we go thru a process of elimination first. He tested the line in my attic several times (the other tech never did that), he showed no leak where the other tech said it was most likely a leaking evaporator coil. James suggested he put Freon coolant with a blue dye in it so we can track it in a couple months to see where it's leaking. That sounded great to me, if we didn't have to replace the coil that would be awesome, saving me $600 & if we did I could still get the part under warranty. He started putting in the coolant in and I instantly felt my house cooling down. First time in a long time the thermostat & temp in my house are the same!! He fixed it 2 weeks ago & it's still working great!
Your technicians were great. They did a great job and were very respectful and clean with all work. They explained all my problems with the unit and never tried to sell me anything I did not need. I will definitely use your business again and have already recommended you to several other friends. Great job.
James did a great job. He got my unit working very quickly in this cold weather.
Shirley P. of Ponchatoula, LA
The service was ABSOLUTLY GREAT! Everything we asked for. We will be using A Professional again in a couple weeks for a maintenance and other work
Bette L. of Ponchatoula, LA
Mr. James was reliable and courteous. He was knowledgeable and gave suggestions on how we could improve our AC system as well. The price was reasonable and we will be using this company again in the future.
Michelle P. of Abita Springs, LA
Answered my call right away. Called when the technician was on the way. Very professional, great work.
Teresa L. of La Place, LA
Holly does a wonderful job and very much knows her job!
Thank you very much. They did an awesome job at a fair price.
We couldn't have been more pleased with the quick response, competence and professionalism from the initial call and the technician. We were very pleased and will definitely be using your services again in the future and recommending to others.
I will recommend A Professional a/c to everyone. I have experienced excellent service from the very first call I made to the last handshake from Holly. Both technicians answered each and every question I had, with a smile and a genuine concern for my understanding! And some questions I asks more than twice! Great job guys and excellent work and customer service!!
Gina P. and Sandra W.
Holly is the best she's professional and has the greatest personality. She always leaves things better then she finds them. Always glad to see her.
The service tech was nice enough to put cloth covers over her shoes to avoid getting my floor dirty. Nice touch that I've never seen before. She took the time to explain everything that she was doing.
Customer in Walker, LA
I talked about replacing a unit and James said it may not be needed and to have them checked out first. Both units checked out OK and did not have the expense of replacement.
Stephen L. from Hammond, LA
I was very pleased with the service and the price for it.
Sandra B. of Hammond, LA
The best company I have had the privilege to work with. The technicians were so professional and kind. I was so concerned that being a women I would be taken advantage of but they honest and explained everything to me before they started the work. I will recommend them to everyone I know. You will not be disappointed using Aprofessional.
The two employees you sent to my house. Send these two when I need or call for help. Send me these two very good employees. Thanks very much.
I was very happy with the service technician, and his Knowledge of the service process and his ability to explain his process to a Home Owner as I was very Appreciative to understand the process and understand the Process and outcome, Cost to Service is very Good even for a weekend call out the Price was Low.
So professional and respectful. They explained everything and the work was outstanding. I will recommend your company to everyone I know. I am so pleased with the whole experience. Thank you.
I was very satisfied with my service any further problems I will be contacting your company thank you for your service
Stacy was very polite and professional
Holly is very professional and she knew what she was talking about! Thank you for that Holly!! We definitely ask to have her again!
I was very satisfied with the great service given by james and the service tech holly they were both very fair and did not replace any parts more than was needed. I thought my condenser fan was bad but it turned out to be a much cheaper fix with the capacitor then holly checked and showed me that my motor was ok awesome service and great professionalism by all Thank You for that. We will definitely use you all in the future and for maintenance of our system.
Jay H. from Ponchatoula, LA
It was a pleasure speaking to Jennifer over the phone and working with you James. I look forward to using your services in the future!
Stacy came out and fixed our problem even as late as it was I am thrilled as always with the service provided. The professionalism he displayed was outstanding. Thank you all so much for all of the help provided.
Jennifer, New Orleans
I think his name was Stacey. He did a great job and was very attentive to any question I had. He did not try to sell me on gimmicks, but showed me the problems and helped me address them with the service he could provide. I was shocked to find a problem I was not expecting and he did a great job helping with my many questions pertaining to service and payment options. This is why I am ordering all parts for the next days work and using your company for the repairs .I will continue to use your company for all AC work. This is my second time and neither has been disappointing. Thank you
Holly was very knowledgeable and professional. I will request her for any maintenance or repair in the future.
Mr Stacy did an excellent job even though someone gave him a used motor that didn't work & my family & I had to wait an extra day for Ac. Thanks Mr. Stacy for your work & dedication.
Very knowledgeable and explained as to what he was doing.
You guys are the best!
Thank you for your prompt service. Within seconds of making a request online you called me and our A/C was up and running a short time later. I heard horror stories from my neighbors regarding A/C repairs and I am grateful that your company is one of integrity. Once again, Thank you so much for the fast, honest, and professional service. My family and I look forward to your continued yearly service.
I was very pleased with Holly's professionalism and technical skills.
We were very satisfied with Stacey's work ethic and desire to please the customer. He is a true asset to your company. He worked from the time he got here until the time he left. Very focused and through.
Thanks for your fast professional service !!
James, we are amazed with the quick, efficient, and professional service and advice you provided. It was a pleasure to work with you, and Stacy provided excellent service also. I would highly recommend you to anyone needing air conditioning service.
Josh did a very professional job. He had been here before and asked about our dog and family which made it comfortable.
I was very satisfied, due to their professionalism and doing exactly what they said they would do
Deborah, La Place, LA