Customer service is top notch. They always answer the phone straight away and show up with a smile and ready to help.
The service rendered on my AC unit (not installed by Professional Heating & Air) was quite extensive and took many visits before they found all the issues. It seems one component broke and pieces of it went through the refrigerant line and did damage to several components. Although it took many trips, they jumped through hoops for us and really did go above and beyond.
Overall, we were very happy with their work and plan to use them in the future.
The service was on time, professional, polite and informative.
Seth showed up on time and did a great job. He explained everything he was doing in great detail and worked quickly. He showed me options for repair and set up a further consultation. Great job!!!
Needed Freon and they provided service within 2 hours of call. I appreciate the quick service.
Seth made everything super easy. I live out of state and sold my home locally. Through the process, I had PH&A out 2 times. Once because my tenants improperly unhooked their Google Nest from our AC and a second time for a routine service check prior to closing. Seth had great communication about when he could meet my realtor at the house and called after each service with results and payment. Not to mention it was very affordable! Thanks again!
Excellent service both technicians both were super! Simon and Jlmmy were great
Timely and efficient - good follow-up.
I never had any problems. Always on time and very professional.
The company is prompt to help you and the employees are very courteous and knowledgeable.